Eddy Wellness Website Privacy Policy

Effective date: January 1, 2026
Website: https://www.eddywellness.com
Contact: [email protected]

Eddy Wellness ("Eddy Wellness," "we," "us," or "our") respects your privacy. This policy explains how information is collected, used, and shared when you visit our public website, contact us through it, or interact with our public social media accounts. It applies to website activity, not to the clinical records or services governed by our separate Notice of Privacy Practices. If you become a client, please review that notice and the forms provided through our patient portal.

Information we collect
  • Information you provide: Your name, contact details, and anything you choose to send through website forms, email, event or training registrations, or newsletter signups. Please avoid sending sensitive health information through general website forms, email, or social media.
  • Information collected automatically: Our website and its service providers may receive your IP address, browser and device details, approximate location inferred from technical data, pages visited, referring website, and dates, times, and interactions associated with your visit.
  • Cookies and analytics: We use Google Analytics to understand website traffic and improve the website. Google Analytics may use cookies or similar identifiers to measure visits and interactions. Information made available to Google depends on our actual configuration, the pages visited, and your device or browser settings. See Google's explanation of how it uses information from sites and apps. You can manage cookies in your browser and consider the Google Analytics opt-out browser add-on.

How we use and share information
We use website information to operate and secure the site; respond to inquiries; administer registrations or requested communications; understand site performance; and comply with applicable law. We may share information with vendors that provide website hosting, analytics, email, forms, or other services; with authorities when required by law; or in connection with a lawful business transfer. Those vendors may process information under their own terms and our applicable agreements. We do not promise that visiting a health-related page is anonymous.
We do not intend for general website analytics to receive clinical records, information entered into a patient portal, or sensitive details you submit in a form. Website tracking and embedded tools must be configured accordingly. The presence of this disclosure does not itself authorize disclosure of protected health information to an analytics provider.

Communications and confidentiality
A website inquiry, ordinary email, comment, direct message, or other social media interaction may be accessible to the platform, internet service providers, or other third parties. Public comments may be viewed, copied, or redistributed by others. Do not assume that these communications are private, privileged, or confidential. Contacting us this way does not establish a therapist–client relationship. We cannot guarantee a reply or provide emergency assistance through these channels. Existing clients should use the communication methods provided by their clinician or patient portal for care-related matters.
If you are in immediate danger, call 911 or go to the nearest emergency department. In the United States, you can call or text 988 for crisis support.

AI-created imagery
Some photos or illustrations on this website or our social media may be created or modified using artificial intelligence. We may use such imagery to illustrate a topic while protecting the privacy of people receiving care. Unless expressly identified otherwise, people shown in illustrative images are not Eddy Wellness patients, and the images do not depict actual patient experiences or treatment outcomes. This statement concerns public-facing imagery; it does not describe how clinical information is handled.

Retention, security, and your choices
We retain website information for as long as reasonably needed for the purposes described above, subject to applicable legal and operational requirements. We use reasonable safeguards, but no website or electronic communication is completely secure. You may unsubscribe from marketing emails using the link in those messages, adjust browser cookie settings, and contact us at [email protected] with privacy questions or requests regarding information you provided through the website. We will respond as required by applicable law and may need to verify your identity. Patient-record requests are governed by our Notice of Privacy Practices and applicable law.

Third-party sites and changes
Links to other websites, scheduling systems, social platforms, and embedded services may lead to services with their own privacy practices. Please review their policies. We may update this policy as our website or practices change. The effective date above identifies the current version.

Eddy Wellness Website Terms and Conditions

Effective date: January 1, 2026

These terms govern use of the public Eddy Wellness website and its content. By accessing the website, you agree to these terms. If you do not agree, please stop using it. Separate agreements, consent forms, registration terms, and our Notice of Privacy Practices may apply to clinical care, trainings, or other services.

Adult use
This website is intended for adults age 18 or older. By using it, you represent that you are at least 18 and legally able to agree to these terms. Individuals under 18 should not submit information through the website. This website age restriction does not, by itself, determine eligibility for any clinical service.

Educational information; no professional advice
Website content, including blog posts, resources, descriptions of therapies, and social media content, is offered for general education. It is not medical or mental health advice, diagnosis, treatment, clinical supervision, or a substitute for an individual consultation with a licensed professional. Do not use it to make or delay decisions about care. No therapist–client relationship arises from viewing this website, sending a message, registering for a newsletter, or interacting on social media. Services are offered only after appropriate intake, acceptance, and consent. Outcomes vary, and no particular result is guaranteed.

Emergencies and electronic messages
The website, contact forms, email, and social media are not monitored for emergencies. Use emergency services or 988 as described above if you need immediate help. Messages sent through the website or social media are not necessarily privileged or confidential and may be viewed or distributed by third parties. Do not post or send sensitive clinical information through public or general-purpose channels.

Ownership and permitted use
Except for material expressly attributed to another owner, all original website text, graphics, designs, photographs, illustrations, logos, downloads, training materials, and other content belong to Eddy Wellness and are protected by applicable intellectual property law. Third-party material remains the property of its respective owner. You may view the site and print a reasonable copy for personal, noncommercial use, retaining any notices. You may not reproduce, republish, distribute, sell, adapt, scrape, or use our content to train an AI system without our prior written permission, except as allowed by law. The Eddy Wellness name and branding may not be used to suggest endorsement or affiliation without written permission.

Acceptable use and external links
Do not interfere with the website, attempt unauthorized access, submit malicious code, impersonate others, or use the site unlawfully. We may restrict access when needed to protect the site or others. Links or references to third-party sites are provided for convenience; we do not control their content, security, availability, or practices.

Accessibility
We want our website to be usable by as many people as possible. If you have difficulty accessing content, need information in another accessible format, or want to report an accessibility barrier, email [email protected] and describe the page and the assistance you need. We will work with you to provide access or an alternative way to obtain the information. For accommodation requests relating to a training, you may use the same address.

Availability, warranties, and liability
We aim to keep information accurate and the website available, but content may be incomplete, change, or become outdated. To the extent permitted by law, the website is provided “as is” without warranties of uninterrupted access or fitness for a particular purpose. To the extent permitted by law, Eddy Wellness is not liable for indirect or consequential losses arising from website use. Nothing in these terms limits liability or rights that cannot legally be limited, or changes any duties owed under a separately established clinical relationship.

General provisions
Connecticut law governs these website terms, except where applicable law requires otherwise. If a provision is unenforceable, the remaining provisions continue to apply. Our failure to enforce a provision does not waive it. We may revise these terms by posting an updated effective date; continued use after changes take effect constitutes acceptance to the extent permitted by law. Questions or requests for permission to use content may be sent to [email protected].